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TELUS Health

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The description of TELUS Health App

On-demand, personalized access to care from Canadian healthcare providers via encrypted text and video, whenever you need it, anywhere in Canada.

PLEASE NOTE: TELUS Health Virtual Care is currently available only through employee or student health plans. Contact your extended health benefits administrator if you would like TELUS Health Virtual Care added to your plan.

Download the app and start a consultation to speak to one of our licensed clinicians who can help you elaborate a care plan tailored to your needs — free of charge.

Our clinical team can help with:

- Health-related questions

- Triage and diagnosis

- Lab tests and imaging

- Prescriptions or renewals

- Specialist referrals

Over 50% of questions and concerns that would usually take you to the doctor's office can be addressed on the app, making TELUS Health Virtual Care a convenient and easy option for a wide variety of common issues. This includes:

- Mental health support

- Cold and flu

- Medication renewals

- Sinus issues

- UTIs

- Skin issues

- Travel medicine

- Eye issues

- Sexual health

- Family planning

Think TELUS Health Virtual Care should be included in your employee benefits plan? Let us know! We'd love to get in touch with your benefits manager.

If your phone doesn't support the latest versions, try using the web-based version of our app at https://virtualcare.telushealth.com/patient


Users with accessibility considerations should use the web-based version of our app found at https://virtualcare.telushealth.com/patient


TELUS Health Virtual Care is not meant for medical emergencies. For emergencies, dial 911 or go straight to the nearest Emergency Room.

Our health care practitioners do not prescribe controlled substances (e.g. narcotics).

TELUS Health Virtual Care is not a replacement for your family doctor. Our health care practitioners should not be your primary point of contact for chronic diseases, cancer, or other complex care.

Developer Website http://telushealth.com/virtualcare

App Support http://telushealth.com/virtualcare

Privacy Policy https://virtualcare.telushealth.com/privacy